At VogueBabe Store, we want your shopping experience to be as effortless and elegant as our flowing maxi dresses and chic babydoll tops. Below you’ll find all the details about our shipping and returns processes designed to ensure your complete satisfaction.

Shipping Information

We ship worldwide (excluding some remote areas and parts of Asia) using premium carriers to ensure your fashion finds arrive safely and stylishly.

Order Processing & Delivery Times

  • Order Processing: 1-2 business days
  • Standard Shipping: Via DHL or FedEx – 10-15 days after dispatch ($12.95)
  • Free Shipping: Via EMS for orders over $50 – 15-25 days after dispatch

Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey to your wardrobe.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. All returned items must be:

  • Unworn, unwashed, and in original condition
  • With all original tags attached
  • In the original packaging

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Final sale items (clearly marked on product page)
  • Items without original tags attached
  • Personalized or custom-made items
  • Swimwear (if hygiene seal has been removed)

How to Return or Exchange

Follow these simple steps for returns or exchanges:

  1. Contact Us within 15 days at [email protected] with your order number and return details
  2. Wait for Approval – Our Fashion Consultants will email a Return Authorization Number (RAN) and instructions within 2 business days
  3. Package Your Item – Carefully pack the item with all tags in original packaging, including your order confirmation
  4. Ship Your Return – Send to:
    VogueBabe Store Returns
    3262 Fairmont Avenue
    Kansas City, US 64106
    (Use a trackable shipping method)
  5. Wait for Processing – We’ll process your refund/exchange within 3-5 business days after receiving your return

Refund Information

Refunds will be issued to your original payment method within 5-10 business days after we receive and process your return. Please note:

  • Shipping fees are non-refundable
  • PayPal refunds may take 2-3 additional days
  • Credit card refunds typically appear within one billing cycle

Exchange Policy

We’re happy to exchange items for different sizes or colors (subject to availability). For exchanges:

  • We cover shipping costs for the new item
  • If your desired item is out of stock, we’ll issue a refund
  • International exchanges may incur additional shipping charges

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [email protected] with photos. We’ll arrange a replacement or refund and cover all associated shipping costs.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective item).

For any questions, our Fashion Consultants are here to help at [email protected]. We’ll respond within 1-2 business days.

Thank you for choosing VogueBabe Store – where your satisfaction is as important to us as the perfect fit of our midi dresses and the effortless drape of our babydoll tops.