At VogueBabe Store, we want you to love your purchase as much as we love creating our flowing maxi dresses and chic babydoll tops. If for any reason you’re not completely satisfied, our returns policy is designed with the same elegance and care as our fashion collections.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. All returned items must be:

  • Unworn, unwashed, and in original condition
  • With all original tags attached
  • In the original packaging

Please note: For hygiene reasons, we cannot accept returns on final sale items, intimate apparel, or any items where the original tags have been removed.

How to Initiate a Return or Exchange

  1. Contact Us within 15 days of receiving your order at [email protected] with your order number and details about the item you’d like to return or exchange.
  2. Wait for Approval – Our Fashion Consultants will review your request and email you a Return Authorization Number (RAN) and instructions within 2 business days.
  3. Package Your Item – Carefully pack the item in its original packaging with all tags attached. Include a copy of your order confirmation or packing slip.
  4. Ship Your Return – Send the package to our boutique address using a trackable shipping method:
    VogueBabe Store Returns
    3262 Fairmont Avenue
    Kansas City, US 64106
  5. Wait for Processing – Once we receive and inspect your return, we’ll process your refund or exchange within 3-5 business days.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective item). For exchanges, we’ll cover the cost of shipping the new item to you.

Refund Information

Refunds will be issued to the original payment method within 5-10 business days after we receive and process your return. Please note that shipping fees are non-refundable.

For PayPal payments, refunds may take 2-3 additional days to appear in your account. Credit card refunds typically appear within one billing cycle.

Exchange Policy

We’re happy to exchange your item for a different size or color, subject to availability. If the item you want is out of stock, we’ll issue a refund instead.

For international exchanges, additional shipping charges may apply.

Non-Returnable Items

Certain items cannot be returned for hygiene reasons or due to their delicate nature:

  • Final sale items (clearly marked on product page)
  • Items without original tags attached
  • Personalized or custom-made items
  • Swimwear (if hygiene seal has been removed)

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a replacement or refund and cover all associated shipping costs.

Return Request Template

Use this template when emailing your return request:

Subject: Return Request – Order #[Your Order Number] Dear VogueBabe Store Team, I would like to request a return/exchange for my recent order #[Your Order Number]. Below are the details: Item Name: Size/Color: Reason for Return: Please let me know the next steps. I look forward to hearing from you. Best regards, [Your Full Name] [Your Email Address] [Your Order Date]

Questions?

Our Fashion Consultants are here to help with any questions about returns or exchanges. Contact us at [email protected] and we’ll respond within 1-2 business days.

We reserve the right to refuse returns that don’t meet our policy requirements. All return shipping is at the customer’s risk – we recommend using a trackable shipping service.

Thank you for shopping with VogueBabe Store – where your satisfaction is as important to us as the perfect fit of our midi dresses and the effortless drape of our babydoll tops.